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Terms and Conditions

About Us Gillygifts are completely dedicated to your total satisfaction.

We have been a retailer of Greeting Cards and Quality Gifts from our shop in Bourne since 1985.

If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
GILLYGIFTS(GREETINGSUK) LTD
24 GEORGE STREET BOURNE PE10 9HE UK
Phone: 01778 426739

Email: sales@gillygifts(dot)co.uk

GillyGifts is a trading division of Gillygifts(GreetingsUK) Limited (Reg 09927208 VAT No. GB 233024456)

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept debit or credit card payment. processed by PAYPAL pro-payment systems. (You DO NOT require a PayPal account) If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Where payment is made by credit or debit card, you authorise us to debit your card with the total cost of the products selected, and delivery costs. We accept Visa and Mastercard. You may send your debit or credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling We are currently shipping products for a small charge by weight and size of product.

On EU and International orders above 2kg, on receipt of your order, some products shipping costs have been calculated by weight and post code, If not shown we will calculate the shipping cost and email this to you, although we will offset the UK cost against this.

Delivery Schedule We endeavour to deliver your order right away. We will normally send your order to you within 5 business days . International orders are generally received in under 10 days.

Please see the note against Border Fine Arts Classics where this timescale may not apply, and these items can take 6 to 8 weeks.

Back Orders If your item is not in stock, we will back order for you. You will be contacted with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01778 426739 International +44 1778426739 or write to us at 24 GEORGE STREET BOURNE LINCOLNSHIRE PE10 9HE UK

Privacy Policy GILLYGIFTS do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

We do not store debit or credit details.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Damaged goods must be reported to us within 3 working days of receipt.

Undamaged goods may be returned provided that they are returned within 7 days in perfect, resaleable condition. After 7 days, returns may be accepted, but only for exchange or a credit note will be issued. Please ring 01778 426739 or email if you wish to return goods.

GillyGifts is a trading division of Gillygifts(GreetingsUK) Limited (Reg 09927208 VAT No. GB 233024456)